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STORE POLICY

Customer Care

At Anchor & Crown, your satisfaction is our priority. We're here to provide quality products and outstanding support to ensure your experience is seamless and enjoyable.

How We Support You

  • Fast Assistance: Responses within 24-48 hours (Mon-Fri, 9 AM–5 PM EST).

  • Quality Assurance: If something isn’t right, we’ll make it right.

  • Respect & Care: Every customer is treated with kindness and understanding.

Privacy & Safety

At Anchor & Crown, your privacy and safety are our priorities. We are committed to protecting your personal information and ensuring a secure shopping experience.

Information We Collect

  • Personal Data: Name, email, address, phone number, and payment details for order processing.

  • Non-Personal Data: Analytics like browsing behavior to improve our website and services.

How We Use Your Data

  • Process and ship orders.

  • Send order updates and promotional emails (with consent).

  • Improve products and user experience.

Data Protection

  • We use SSL encryption and secure payment processors to protect your information.

  • Your data is never shared or sold to third parties except for order fulfillment.

Your Rights

  • Access, correct, or delete your data anytime.

  • Opt out of marketing emails via the "unsubscribe" link.

Wholesale Inquiries

Anchor & Crown offers a wholesale program for businesses, churches, and mission groups seeking bulk orders of faith-inspired apparel.

How to Apply

  • Email info@anchorandcrown.ca with your business details.

  • Applications are reviewed within 3-5 business days for approval.

Wholesale Benefits

  • Competitive bulk pricing.

  • Flexible quantities and exclusive designs.

Order Terms

  • Minimum Order: Provided upon approval.

  • Payment: Full payment required before processing.

Shipping & Returns

  • Orders ship within 7-14 business days.

  • Returns only accepted for defective items.

Payment Methods

- Credit / Debit Cards
- PAYPAL

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